FREQUENTLY ASKED QUESTIONS

Our Office hours are Monday- Friday 10am - 5pm EST We are CLOSED ON WEEKENDS & ALL LEGAL HOLIDAYS. Best Way to Contact US - Is Via our Chat Service - Visit Button at Bottom of this Page. Our Chat service allows text messages and emails to be translated between our customers in real time. Most Commonly Questions can be Answered here. You can track your orders, ask questions etc... Our Staff is available for you. Phone: 201.559.0592 - E-Mail: info@correctionsbookstore.com

NO - PLEASE CONTACT THE FACILITY AS SOME NJ FACILITIES ONLY ALLOW PUBLICATIONS DELIVERED FROM THEIR LIST OF APPROVED VENDORS ! But YES we are APPROVED at most New Jersey Federal Prisons, State Prisons, Correctional Facilities, Detention Centers, Sheriff's Dept., County & City Jails Etc...... We are a FULL SERVICE Publishing company - Not a Third Party Company. Please contact the facility's Mailroom with any questions or concerns and to be assured your order will be received from us.

REFUND will be issued if a book is unavailable or out of stock. PLEASE NOTE: CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING & HANDLING FEE'S - BOTH GOING AND IF ITEMS ARE RETURNED BACK TO US. NO REFUNDS/NO CREDITS will be issued for returned item(s) that are damaged and not in original condition as shipped. Examples include: Damaged Cover, Bent Pages, Staples in Pages, Markings, Holes, Name placed on items etc. PLEASE NOTE BEFORE PURCHASING * SINGLE MAGAZINES: ALL SALES ARE FINAL! NO REFUNDS, CREDITS OR CANCELLATIONS. NJ Corrections Bookstore LLC cannot offer refunds, credits, or cancellations for magazines ONCE purchase.

NO - NJ Correctional Facilities does not accept any Hardcover Books or Publications

NJDOC UNAUTHORIZED PUBLICATION LIST

PLEASE NOTE: Kindly be advised that all incoming publications will undergo a thorough review by our staff. Therefore, the absence of a publication on this list does not guarantee its acceptance by the facility. Your understanding in this matter is greatly appreciated.

Customer Support

201.559.0592

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info@correctionsbookstore.com