Description
How many times have you heard the phrase "Can I have a word?" whether at work, school or home. How did it make you feel - anxious, nervous or downright fearful?
- What to say and what not to say in difficult conversations.
- Know which words cause power shifts.
- How to keep control without creating animosity, hurt or blame, and
- Establish plans to prevent the same problem re-occurring.
Maybe, as a manager, parent or teacher you have had to say these words? You may have struggled and been left baffled as you lost control of the conversation and worsened relationships.
Sue... Sue Tonks, international leadership and management trainer, has developed magical and mind-blowing techniques to help you deal with these struggles AND now she shares them with you:
"Can I Have A Word?" is written in a practical and fun way, with fabulous illustrations and video links to enhance your experience and achieve the results you want.
Author: Sue Tonks
Publisher: Ladey Adey Publications
Published: 01/09/2023
Pages: 240
Binding Type: Paperback
Weight: 0.68lbs
Size: 8.50h x 5.50w x 0.55d
ISBN13: 9781913579494
ISBN10: 1913579492
BISAC Categories:
- Business & Economics | General
- Psychology | General
- Family & Relationships | General
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